Charm joined the agency full time in June, 2021 and she holds a Bachelor's Degree in Hotel and Restaurant Management. Her primary duties at the agency include customer service and support of the other agents in their clerical duties. She has one daughter and loves to cook and draw in her "free" time. Charm says she chose a career in service because she truly enjoys helping others. We think you will find that, when working with Charm, her name fits her personality perfectly!